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FREEDELIVERY

When you spend another
$500.00 (North Island)
$500.00 (South Island)

Phone 0508 SO Easy

Testimonials

Please see below for some really neat comments from our many lovely customers.
If you would like to contact us please feel free to e-mail us info@nappies.co.nz

Hi there,

I just wanted to say a big thank you, you guys really came through for us with this order.
We discovered too late that the Prem nappies are not stocked in supermarkets, and only available online. We made our order late on Monday, and after a quick call to you the order was processed and dispatched that same day and we received the nappies the very next day. We're very grateful to you!

Thanks again!
Shells

Shells

Hi

I just received my box of nappies which I was not expecting today after only paying the delivery fee this morning.

This is the first time I've ordered through you, it's my first nappy order as baby isn't here yet but I just wanted to thank you for your really friendly and efficient service - the lady that contacted me this morning was lovely and I'll definitely be using you again.

Good service is unfortunately not very common, keep up the awesome work!

Leila

Thank you for your prompt reply. Im very impressed with your service.
Kind Regards
Lizel

Lizzel

Hi Penny,

Thank you so much for sending the nappies so quickly. I just received it.
Thank you, this is a what I call GOOD CUSTOMER SERVICE.

Georgia

Just wanted to say thank you for the prompt service.I ordered this morning and it was here by 3 .super service , I will defiantly use this service again:)

Rebecca

Hi there,

We want to thank you guys for the delivery. We will not hesitate to place more orders in the future!

Carlos

Wow that was so quick ordered this morning and they just arrived now thank you so much for a quick delivery

Hayley

Thanks so much. You provide a super service and I recommend you to all my mummy friends! Have a great day

Sharlene

Awesome website so easy to use on mobile

Mike

Hey guys,

Just a quick e-mail to say a huge thank you for amazing service!!! I have been ordering off you for a while now and am pleased to say I am absolutely blown away with the service and the ease of ordering nappies in bulk.

Getting the personalized receipts is also a nice touch – it makes it more personal!! Keep up the awesome work guys!! Have recommended you to everyone I know with little ones

Kiri

Hi there!! I just wanted to say a massive thank you!
The personal touch with the writting on my reciept and the goodies just made my day!!! Thank you a million times over! I will now only buy my nappies ect from you guys!! Thank you so much!!

An extremely happy customer!!!
Alysha

Alysha

Hi, I just wanted to email a quick thanks... My last baby is out of nappies now but I wanted to thank you for making nappy buying such a easy, fast, hassle free experience, the personal notes on the packing slip and little freebies were always a nice surprise (especially the coffee )
So all the best and I will be recommending you to all mums.

Thanks again Vanessa

Vanessa

Thanks for prompt delivery of my order. Great first experience

Heidi

Hello :)

Just wanted to say thank you for my most recent order (and, well, every order I’ve made)
I’m super impressed that within 24hrs of placing the order, the nappies are now waiting for me at home already! And every order I have placed through your website has been delivered within 2 days.

Thank you so much for being my #1 choice for all our nappies :)
Karen

Karen

Thanks for prompt delivery of my order. Great first experience

Heidi

Hi there,

Just popping in to say 'thank you's' I received my order this morning. I was stoked to see the courier outside my gate with my package :-):-) and the small but welcomed messages on the packing slip was awesome. A wonderful start to my day. Thanks again

A happy customer,

Alicia

Alicia

Hi Team,
I just wanted to say a HUGE thank you! I received my massive order from you as I was heading home from work and saw that you refunded the shipping on the below order for me. You honestly did not have to do that as it was my mistake I forgot to add it to the original order.
You are one of the most amazing companies I have ever dealt with. You're communication is prompt, nothing is ever a problem and your product is always to a high standard (I have heard stories from other coffee group Mums buying online nappies from other companies where the boxes turn up damaged, the nappies are squished and returns are a massive hassle).
You have a customer for life right here.
Thanks again!!
Monique
________________________________________

Monique

Win a Years Supply of Nappies Via Facebook Competition

OH MY GOSH WOW!!!!!!!!!!!!!!!!!!!!! thank you so so so so so much my twins are almost due soon so this is so amazing to win and going to help so much especially with the cost of having to buy for two babies!!!! Newborn size would be great thank you!!!!

Donna

Thankyou so much my coffee pack arrived and Im thrilled. I totally love the cups and have already shared the smooth rich taste of Nescafe Gold with one of my closest friends of 50 years. Regards Lois

Lois

Hi

Thank you soo much for awesome service will defiantly come through you again awesome people.

Am happy with my bottles

Becs

Thank you for the package it has arrived... Looking forward to purchasing more stuff online with you.. rating a 5 star for best customer service and delivery..


With thanks
Tuvaine

Tuvaine

AWESOME Service....Thank you very much for the prompt delivery..!!!!!!!!!!!!!!!!!!!!!!!

Gary

GAZ

Thanks very much, such great customer service - will definitely be back again!

Emma

Thank you so much for yet another wonderful order sent so quickly :-)
I love getting my nappies from you guys :-)

Corrine

I just received my order - Thanks for the lovely message, the freebies & being so fast!

Emma

You guys rule!!!!!! You always have my baby boys nappies on sale when I need them :D

Megan

Wow - you guys certainly deliver. My order was waiting for me when I got home this afternoon. Thank you so much for the speedy delivery. I really appreciate it.

Hope you enjoy your long weekend.

Deb

Deb

To the wonderful team at Nappies Direct,

As usual my boxes of nappies (for my 4 1/2 month old twins) arrived quickly and safely! Every time they arrive I always look for the little handwritten note and sure enough it was there this time too! I know it is a small gesture, but it never fails to bring a smile to my face:)

Thank you Nappies Direct, you take the hassle out of shopping for nappies and I just wanted to take this opportunity to thank the team at Nappies Direct and wish you all a very merry xmas!

Grateful Mum :)

Jo

Hi

I ordered some pull up pants this afternoon and they arrived by evening. I normally don't email stores to thank them for prompt service, but I thought your service deserved it. Not only was your service prompt, (which is especially refreshing during the festive season, which most stores use as an excuse for late delivery), but someone even personalized the invoice with a special holiday message (and a picture of a Christmas tree!) :-)
I'm a firm believer in the fact that little things count, and I just wanted to express my appreciation.
Thanks again, and happy holidays!

Naina


Naina

Once again fabulous service and get treat t get a tent ! Lil miss Charlotte loves it ! Keep up the great work !! Thank you

Claire

Great website - life saver when stuck at home with kids

Kelly

WOW -- ordered yesterday afternoon, on my doorstep by 8am this morning! You guys are TREMENDOUS!! Thank you! :)

Jen

Hi, have been meaning to say how great it is to have your fast delivery back again and the little personal hand written messages!

Cheers Jane

Also, thanks for the musical mat.

Jane

Hi guys,
Just wanted to say thank you so much for my order which arrived super quick and very well packaged. I'll definitely be buying from you again!
Thanks for all your help,
Nick

Nikki

Wow amazing service!

Thanks :-)

Amy

Amy

Thanks for getting the order to us so quickly :) Love the service!
Have a great week.

Elizabeth

Elizabeth

Hi there I just want to say thank you very much for the super fast delivery ! I only ordered yesterday and now charlotte is enjoying her awesome musical mat ! Great service both by driver and team ! Thank you !

Claire

Hello

My order arrived today - thanks! The musical mat is lots of fun - double thanks!

Thanks Alice

Alice

Thank you, they turned up this afternoon,
Great service
Many thanks.
Antoinette

Antoinette

Such great service! Already arrived :)
Thanks!

Michelle

Michelle

Hi there

I just wanted to say thank you for such great service. My nappies arrived this morning.

I will certainly be recommending your company to others.
Thanks again.

Rebecca

Rebecca

I received my order today. Thank you for the great service and I’ll be ordering from you again – it was so easy and efficient!

Regards
Jenny

Jenny

Hi there

Thanks so much for the call to let me know my nappies were being dispatched. You always provide such amazing customer service.

Cheers
Cath

Cath

Hi Team,
I personally had a great experience...it couldn't have been easier to use your system and the call team were awesome with my request for delivery and everything went super smoothly.
I just thought you would like to know!
Cheers
Inga
________________________________________

Inga

Hello
I just wanted to take the time to express my delight in dealing with your company. I always get my goods so promptly and at bargain prices. I always recommend you to others. Thank you so much!!

Regards

Jade

Jade

Hi,
I just wanted to drop you a line to tell you what a great service I have received in the two order I have placed.
I ordered some Nappies yesterday afternoon and they arrived this morning! With my first order, there was a few days delay on the cloth nappies and I received a phone call very promptly telling me about it. I thought calling instead of an ambiguous email was great and makes your service more personal. It's things like this that make being a new mum a bit easier
I never have any hesitations to recommend "Nappies Direct" when asked about the best place to buy nappies and baby products. Looking forward to more orders in the future.

Thanks again

Becky

Becky

Dear Pia and the team,
Thank you so much for the Dinosaur Train stegosaurus that we had the good fortune to win! Harper and Rowan love playing with Morris. Rowan (not quite 2) likes to stick her finger in his mouth and listen to him "chewing", then she solemnly presents her "boo boo finger" for kissing. Harper (just 4) is now showing a new interest in dinosaurs as she wants to learn all about Morris and his friends.
So thank you - not only for having the best, most affordable site for nappies, not to mention the new supermarket site, but also for offering the competitions and freebies!
Warm regards,

Kira

You guys are amazing! Thank you so much for the fast delivery and the freebies! Will be using you again for sure!

Rebecca

THANK YOU VERY MUCH FOR YOUR HELP.
I HAVE BEEN ORDERING FROM YOU FOR A WHILE NOW AND HAVE ALWAYS BEEN VERY IMPRESSED WITH YOUR SERVICE AND PRICING.
MANY THANKS

James

Thank you thank u,

Apologies I missed your call, we have terrible reception here and i rarely hear my cellphone ring(shocking, I Know!!)
You are amazing , thank u for clearing that up and getting it all organised properly for me, I get such a buzz from good deals like this one and am so thankful for great website that I can shop from home, with two under 3, its a mission to get out sometimes, so I take full advantage of what is offered online and really appreciate the fact you sorted it all out before it was sent off!
HUGE HAPPY Friday, knowing it all sorted and taken care of and such a great deal too!!!!

thank u and your team for such a great service!!

Jasmin

I just wanted to say how happy I am with my first SO shop!

The site worked perfectly for me, I was happy with the pricing (only 1 item was cheaper on countdownonline - and their delivery fee would wipe out the savings!) and the only item I could not buy was Whittakers chocolate which is probably just as well!

I do love that I can buy frequently vs. countdownonline (because of the cheap delivery fee) where I only shopped every couple of weeks because of the delivery charge. This also means I can shop items when they come on sale.

Amanda

Yay you guys rock!
Thanks heaps for my free stuff too xx

Lyndsay

Thanks so much for such a prompt service!

Laura

Thank you - all received. Amazingly prompt service and great communication throughout re: my delivery. Where can I leave some feedback? Will happily recommend your service to my friends!

Thanks again!

Caira